Terms of Service

Effective date: to be published

Important: SunriseBids is not a government website

SunriseBids is not affiliated with, endorsed by, or an official site of the U.S. Government, GSA, or SAM.gov. SunriseBids is a private, independent service that reads public data published on SAM.gov. The official source for every federal contract opportunity is SAM.gov. Always verify an opportunity, its documents, amendments and deadlines on SAM.gov before you bid. SunriseBids never charges for, and cannot help with, SAM.gov registration itself, which is free at sam.gov.

1. Who you are contracting with

These Terms are an agreement between you and to be published , a sole proprietor doing business as SunriseBids, SunriseBids staging , Richmond, VA, Richmond, Virginia, USA ("SunriseBids", "we", "us"). Contact: support@sunrisebids.com.

By creating an account or using sunrisebids.com (the "Service"), you agree to these Terms and to our Privacy Policy, Acceptable Use Policy and Refund Policy. If you keep using the Service after we post changes (see section 16), you accept the changed Terms. If you use the Service for a company, you confirm you have authority to bind that company, and "you" includes the company.

2. What SunriseBids does

SunriseBids collects public contract opportunity notices from SAM.gov's public data extracts and API, uses software and AI to rank them against the business profile you give us, and sends you email digests, reminders and a dashboard. Features depend on your plan, as described on the pricing page.

SunriseBids is an information and filtering tool. It does not give legal, procurement, accounting, or bid/no-bid advice, and it does not determine whether you are eligible for any contract, set-aside, or size standard. Those decisions are yours.

3. Data comes from SAM.gov and may be incomplete or delayed

• Opportunity data comes from SAM.gov. We do not create, edit or control it. It may contain errors, and it may be incomplete, delayed, or out of date. SAM.gov's public files are updated on SAM.gov's schedule, and we process them on ours, so notices, amendments, cancellations and deadline changes can reach you hours or days after they are posted, or not at all.
• Not every federal purchase is posted on SAM.gov (for example, many purchases at or below the micro-purchase threshold, orders under existing contract vehicles, and some classified or exempt actions).
• We do not include attachments, amendments or Q&A unless a feature says so, and even then may not include all of them.
• You must check the official notice on SAM.gov, including all attachments and amendments, before deciding to bid and before submitting anything. A missed SunriseBids email does not change your responsibility to monitor SAM.gov. Government protest decisions have held that contractors are responsible for notices properly posted on SAM.gov even when an automated alert failed (see, for example, GAO decision B-421948, Sept. 27, 2023).

4. AI-generated content may be wrong

Fit scores, summaries ("briefs"), reasons, disqualifier flags, suggested NAICS codes and other AI-generated content are produced automatically by software, including third-party AI models. They may be wrong, incomplete or misleading, can miss important requirements, and are not a substitute for reading the solicitation. A low score does not mean you should not bid, and a high score does not mean you are eligible or will win. Do not rely on AI-generated content as the only basis for any decision.

5. Accounts

• You must be at least 18 and able to form a binding contract. The Service is not directed to anyone under 16.
• Give us a valid email address you control, and keep it current. We sign you in with single-use email links, so anyone with access to your inbox can access your account. Keep your email secure.
• You are responsible for activity under your account. Tell us promptly at security@sunrisebids.com if you suspect unauthorized access.
• Team plans: the account owner controls who has seats and can add or remove members. The account owner is responsible for members' use of the Service.

6. Acceptable use

You must follow our Acceptable Use Policy. In short, you may not:

• scrape, crawl, bulk-download, or systematically copy the Service or its content, except through features or APIs we provide for that purpose and within their limits;
• resell, sublicense, republish, or redistribute SunriseBids's derived content (fit scores, AI briefs, rankings, digests, compiled datasets) or build a competing product from it;
• share accounts or sign-in links, or create multiple free accounts to avoid plan limits;
• probe, scan or attack the Service, interfere with its operation, or bypass rate limits, security or plan restrictions;
• use the Service to send spam, or harvest government point-of-contact details for marketing;
• use the Service unlawfully, fraudulently, or to infringe anyone's rights.

7. Plans, free trial, and auto-renewal

Plans. SunriseBids offers a Free plan (weekly digest) and paid plans: Starter $19/month, Pro $39/month, and Team $79/month, or annual billing at $190, $390 and $790 per year (two months free). Prices are in U.S. dollars and exclude any sales tax or VAT, which Paddle calculates and adds at checkout where required. Plan features are listed on the pricing page.

Free trial. New accounts get a 14-day trial of Pro features. No payment card is required. When the trial ends, your account automatically moves to the Free plan. You are not charged unless you choose a paid plan.

Auto-renewal disclosure. Paid plans renew automatically at the end of each billing period (monthly or annually) at the then-current price, and the payment method on file will be charged until you cancel. You can cancel online at any time in Account → Billing, or through the Paddle receipt or customer portal, and cancellation stops all future charges. Cancellation takes effect at the end of the current billing period, and you keep paid features until then. For annual plans, we will email you a reminder before each renewal [OWNER DECISION: 7 or 30 days; 30 days recommended]. If we raise the price of your plan, we will email you at least 30 days before the new price applies to your next renewal, and you can cancel before it takes effect.

Upgrades and downgrades. Upgrades take effect immediately, and Paddle prorates the charge. Downgrades take effect at the next renewal.

Failed payments. If a payment fails, Paddle may retry it. If it still fails, your account moves to the Free plan.

8. Payments through Paddle (reseller and Merchant of Record)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles billing and payment inquiries and processes returns and refunds. For questions about the Service itself, contact us. When you buy a paid plan, you buy it from Paddle, and Paddle's Buyer Terms also apply to the purchase. Paddle collects payment, calculates and remits taxes, issues invoices and receipts, and processes refunds. SunriseBids never receives or stores your full card number.

9. Cancellation and refunds

You can cancel at any time as described in section 7. Refunds are covered by our Refund Policy, which includes a money-back period. Nothing in these Terms limits any refund or cancellation right you have under applicable law, including Paddle's Buyer Terms.

10. Ownership and licenses

• The Service. SunriseBids and its software, design, rankings, scores, AI briefs, digests and compilations are owned by us and our licensors. We give you a limited, non-exclusive, non-transferable, revocable license to use the Service and its content for your own internal business purposes (for example, finding and evaluating opportunities for your company or, on Team plans, your clients) while your account is in good standing. You may share individual items with teammates, partners or clients in the ordinary course of business, but not republish them in bulk.
• Government data. The underlying SAM.gov notice data is U.S. Government information. We do not claim ownership of it, and you can always get it free from SAM.gov. Our rights cover our own selection, arrangement, scoring and AI-generated content.
• Your content. You keep ownership of your business profile, notes and feedback. You give us a license to store, process and use them to provide and improve the Service (for example, to improve your rankings), as described in the Privacy Policy. We do not sell them.
• Feedback about SunriseBids. If you send us suggestions, we may use them without any obligation to you.

11. Availability and changes to the Service

We work to keep SunriseBids running and accurate, but we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that any email will be delivered. Email can be delayed or filtered by your provider. We may change, add or remove features. If we remove a major paid feature during a paid period, you can ask for a pro-rated refund for the remaining period.

12. Suspension and termination

You can stop using the Service and delete your account at any time. We may suspend or end your access, with notice where reasonable, if you materially breach these Terms or the Acceptable Use Policy, do not pay, create a security or fraud risk, or repeatedly or seriously violate our policies, or if we are required to by law. If we end the Service entirely for reasons other than your breach, we will give you at least 30 days' notice where possible and refund any unused prepaid period. Sections 3, 4, 10 and 13 to 17 survive termination.

13. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL IDENTIFY EVERY RELEVANT OPPORTUNITY, THAT DATA OR AI CONTENT IS ACCURATE OR COMPLETE, OR THAT USING THE SERVICE WILL RESULT IN ANY CONTRACT AWARD OR REVENUE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST CONTRACTS OR BIDS, MISSED DEADLINES, OR LOST DATA, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.
• OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $50.

Some jurisdictions do not allow some of these limits, so they apply to you only as far as the law allows.

15. Indemnity

If you use the Service for a business, you agree to defend and indemnify us against third-party claims arising from your breach of these Terms or your unlawful use of the Service.

16. Changes to these Terms

We may update these Terms. For material changes, we will email account holders and post the new Terms at least 14 days before they take effect, except where a change is required sooner by law. Price changes follow section 7.

17. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law rules. Before filing any claim, please email support@sunrisebids.com so we can try to resolve it informally within 30 days. Any dispute that is not resolved will be heard exclusively in the state courts located in the City of Richmond, Virginia, or the U.S. District Court for the Eastern District of Virginia, Richmond Division, and both parties consent to that jurisdiction. Either party may instead bring an individual claim in small claims court where it qualifies. [OWNER DECISION: whether to add an arbitration clause and class-action waiver; attorney review recommended if so.] If you are a consumer, nothing here removes protections that the law of your home jurisdiction says cannot be waived.

18. General

These Terms, plus the policies they link to, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not assign these Terms without our consent. We may assign them to a successor of the business. Notices to you go to your account email. Notices to us go to support@sunrisebids.com.

19. Contact

to be published , d/b/a SunriseBids SunriseBids staging , Richmond, VA support@sunrisebids.com